Business cloud made simple

At IONOS Cloud, every customer tests in our production environment. In this way, the cloud infrastructure can be extensively tested under real conditions. Should you decide to continue using our services at the end of the trial period, the infrastructure you have set up will remain in place and only the account status will change. The account data provided during registration will be used for billing purposes.

The credit card verification process is used to validate your authenticity. In addition, we will use your credit card details as a means of payment after the trial period has expired. If you would like to use a different means of payment, such as direct debit, you can change this at any time in the Data Center Designer (DCD).

Should you decide to continue using our services after the trial period, the infrastructure you have set up will remain in place and only the account status will change. The account data provided during registration will be used for billing purposes. From this point on, you will receive a detailed invoice for the resources used and the costs incurred.

Should you decide against continued use, please delete your allocated resources before the end of the test and inform your account manager. If he/she has to arrange for the deletion of your resources, please note that deleted data cannot be recovered.

You can view your currently used resources in the Data Center Designer (DCD). This overview includes CPUs, RAM, storage and IP addresses. Traffic, Windows licenses, backup or S3 Object Storage are currently not shown, but can be accessed in detail via our Billing API.

Should you decide against continued use, please delete your allocated resources before the end of the trial and inform your account manager. If he/she has to initiate the deletion of your resources, we will perform a multi-step deletion procedure. Please note that deleted data cannot be recovered.

Personal data collected as part of the account creation process will be deleted by IONOS after the legal and company retention periods have expired.

After you have provided your business and credit card details, you will typically gain access to the test account within minutes.

In rare cases, for example, if the credit card or phone verification is not successfully completed, a phone call is necessary. In this case, our IONOS Cloud sales team will contact you by phone within 24 hours on working days to discuss the next steps.

We provide extensive documentation and many informative webinars. Otherwise, you can set up your infrastructure independently, according to your needs. If you require the support of an IT service provider, we will gladly arrange a partner for you.