A fully managed, OpenTelemetry-native observability service for precise trace reconstruction of distributed application requests.
- Native Grafana integration: cross-signal analysis within your existing interface
- Fully managed: Managed operation with no deployment or scaling overhead
- European jurisdiction: Data sovereignty and processing under strict EU legal oversight
Complete control over your IT infrastructure
IONOS CLOUD stands for secure, sustainable cloud solutions
€200 starting credit
Get started with IONOS CLOUD now
- Set up your own cloud infrastructure in seconds
- Add servers, databases and more with flexibility
- Pay only for what you use – fully scalable at any time
Tracing service to suit every need
Use case
Use case
A distributed API is experiencing sporadic performance drops. Infrastructure metrics only indicate a general delay, but do not pinpoint the faulty downstream component within the microservice chain.
- Reconstruct the complete request path across all services
- Identify the exact span and operation causing the latency
- Jump directly from the slow span to the associated Loki logs
Use case
Use case
Cascading delays are prevented by comprehensive call-chain monitoring, which consolidates scattered logs and ensures that timestamps are synchronised.
- A single trace ID reveals the entire call chain and the original error
- Use the Trace-to-Log component to navigate directly to the relevant Loki logs
- The error-prone manual comparison of timestamps is completely eliminated
Use case
Use case
The latency and operating costs of GenAI models can be managed with complete transparency, as all internal processing stages are fully visible.
- OpenTelemetry GenAI standards fully instrument every interaction and chain
- The system visualises the execution path transparently as a flame graph directly in Grafana
- Token consumption, prompts and step costs are analysed as audit-ready primary span attributes
- AI performance correlates directly with infrastructure signals, eliminating the need for secondary specialised LLM tools
Full tracing services at attractive rates
Trace data recording | Price per GB |
|---|---|
up to 250 GB per month | £0.2126 |
250 GB – 5 TB per month | £0.1530 |
over 5 TB per month | £0.1020 |
Storage space per GB / 30 days | £0.0128 |
up to 250 GB per month | |
|---|---|
Trace data recording | |
Price per GB | £0.2126 |
250 GB – 5 TB per month | |
Trace data recording | |
Price per GB | £0.1530 |
over 5 TB per month | |
Trace data recording | |
Price per GB | £0.1020 |
Storage space per GB / 30 days | |
Trace data recording | |
Price per GB | £0.0128 |
Resources
Intuitive Data Centre Designer from IONOS CLOUD
No set-up fees, no contract commitment
Free 24/7 support from experts
FAQ
The service is specifically designed to provide a managed, standards-compliant ingestion backend for distributed tracing based on OpenTelemetry (Grafana Tempo). It deliberately avoids proprietary agent architectures. The emphasis is on the technical generation of cross-signal correlations (traces to Loki logs and Mimir metrics) within a sovereign infrastructure, rather than creating closed vendor silos.
Data flows remain, without exception, within the European IONOS CLOUD region you have specified (e.g. Frankfurt, Berlin, Paris, Logroño, Birmingham, London). As IONOS CLOUD is a European company with no parent company outside Europe, its infrastructure is governed exclusively by EU law. Unauthorised access to data via extraterritorial laws such as the US CLOUD Act is systematically precluded.
No. The provisioning, scaling, security and patch management of the Tempo backend are carried out entirely by IONOS CLOUD as routine tasks. The logging and auditing of system accesses are carried out automatically in the background, thereby relieving your administration team of the burden of day-to-day system maintenance.
The only requirement is support for the standardised OpenTelemetry protocol (OTLP). There is no need to learn any proprietary libraries. Integration is carried out in a reproducible manner via open APIs and standardised SDKs. For older system components (e.g. Jaeger or Zipkin), the OpenTelemetry Collector can be used as a standards-compliant translation layer.
Usage is accurately tracked via the integrated IONOS CLOUD metering pipeline. Billing is usage-based (pay-as-you-go) and calculated on the basis of the actual volume of data processed. Unpredictable cost increases resulting from hidden licence fees, seat-based licensing or per-host billing models are contractually and systemically ruled out. Cost control therefore remains a manageable aspect of governance.