CASE STUDY
HA1 delivers enterprise-grade cloud solutions with a boutique touch
By leveraging IONOS Cloud Servers and personal support, HA1 acts as a complete technical backbone for growing SMBs. Founder Hitesh Bhogaita credits the partnership for enabling him to offer rapid scaling, strict compliance, and instant support to clients like Move Reports UK.

Case Study

Challenge
Solution
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HA1 needed a partner to match their embedded service model

Scaling from startup to enterprise

HA1 is a boutique software company that connects the dots for businesses, handling everything from backend flows to server architecture. Their clients often start small – some with just two employees – and scale to turnovers of £10 million. Hitesh Bhogaita, founder of HA1, needed an infrastructure partner that could evolve alongside these clients without forcing them to switch providers as they grew.

The need for human connection

HA1 embeds itself deeply into client operations, treating their business as their own. Hitesh found that major providers like AWS and Microsoft lacked the personal touch required to support this model. "We looked to AWS and other competitors," Hitesh recalls, "but we realised we weren’t getting the same service. You can’t just pick up the phone and speak to the same person."

About HA1

HA1 is a specialist tech consultancy that builds complete backend business‑flow solutions. They focus on streamlining efficiency for SMBs, offering bespoke cloud architecture, backup systems, and workflow design.

Founded by industry veteran Hitesh Bhogaita, HA1 Limited combines deep technical expertise with a genuine passion for helping small‑ and medium‑sized businesses turn complex technology challenges into competitive advantages

About Move Reports UK

Established in 2002, Move Reports UK Ltd has grown to become the UK’s largest independent property search company. The firm is widely recognised as a pioneer in the New Homes sector, providing the industry's only solution specifically designed to eliminate delays in new-build transactions. 

How partnering with IONOS Cloud empowers HA1

"Magic in your pocket" support

For a boutique agency, speed is credibility. Working with IONOS Cloud gave HA1 a dedicated account manager, providing a direct line to technical experts. Hitesh describes this support as "having magic in your pocket". "If a server goes down, we know we have one point of contact," says Hitesh. "It can be resolved in an hour instead of days. That pays dividends and gives us credibility."
Designing bespoke infrastructure
Using the Data Centre Designer, HA1 can build custom architectures that ensure compliance and stability. This is crucial for clients like Move Reports UK, who require strict audit trails and data sovereignty under EU regulations. Hitesh uses Cloud Servers, Compute Engine, and Object Storage from IONOS Cloud to create environments that are secure by design while being flexible and scalable at the same time.  

Client is able to handle 600 clients with new cloud-native elasticity

With its client base quadrupling from 150 to 600 firms, Move Reports UK needed infrastructure that could keep pace. HA1 transitioned their systems from fixed-capacity to a cloud-native model designed for the unique rhythms of the conveyancing industry, while maintaining UK-based data sovereignty. Now, when the ‘last Friday of the month’ rush hits, the system automatically expands to handle the surge in anti-money laundering and compliance checks. Once the rush subsides, it scales back down, ensuring Move Reports UK only pays for the power they need.
Clear business impact
  • 1.000+ firms supported in 5 years
  • £10M client scale supported
  • Client issue resolution reduced from days to just ~1 hour
  • 100% IONOS-based infrastructure for key clients
  • Single point of contact for critical cloud incidents

"We can design and implement cloud solutions for our clients and scale very quickly. We provide their backend systems, reporting systems, and panel management. Move Reports use the complete IONOS infrastructure all the way through."

Hitesh Bhogaita, Founder HA1

Why choose IONOS for your SMB?

IONOS Cloud assigns a dedicated account manager and a single point of contact for technical issues. That means when a server goes down you speak to the same knowledgeable engineer who can resolve most problems within an hour – no ticket‑routing labyrinth, no waiting days for a response.

IONOS Cloud Servers, Compute Engines, and Object Storage are built for rapid, on‑demand scaling. HA1’s clients have grown from tiny pilots to enterprise‑level workloads while staying on the same IONOS Cloud infrastructure, eliminating the need to switch providers as they expand.

Using the IONOS Cloud Data Center Designer, HA1 can craft bespoke architectures that meet GDPR, ISO‑27001, and other regional regulations. All storage and compute resources can be kept in EU data centres, providing the audit‑ready, sovereign environment required by clients like Move Reports UK.

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  • GDPR compliant in ISO-certified data centres

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